Casoluna

Melbourne CBD

Madison — a two-bedroom apartment on Level 17, with pools, gyms and a climbing wall, in Melbourne’s CBD

Level 17 with a private balcony, a full kitchen, two pools, a sauna and two gyms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6 (with sofa bed)
  • Queen, double and sofa bed
  • Level 17

The apartment

17 floors above the western end of the city, on Lonsdale Street, Madison is a calm, stylish two-bedroom apartment where everything has its place: hotel-grade linen, a Nespresso machine, a full kitchen and a dedicated work desk, with everything else a few minutes from the door. It sleeps four, or up to six with the sofa bed, and your fob opens two heated indoor pools, a sauna, two gyms, a rock-climbing wall and BBQ terraces. Southern Cross Station is about 5 minutes’ walk, inside the Free Tram Zone, where trams are free of charge. A comfortable base for couples, families, groups and business travellers.

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There is a master bedroom with a queen bed, a blackout blind and its own television, and a second bedroom with a double bed, each in hotel-grade linen on a premium mattress. The open-plan living and dining room has a 55-inch smart television to sign in to your own streaming apps, a dining table for four, a dedicated work desk and office chair and a private balcony with a bistro table for two; the sofa bed in the living area takes the fifth and sixth guests, and one bathroom serves the apartment.

The kitchen has a ceramic cooktop, oven, microwave and dishwasher, a Nespresso Essenza Mini with an Aeroccino milk frother, a kettle, a toaster and a rice cooker. Coffee pods, tea, sugar, dishwasher tablets, laundry liquid and toilet paper are waiting when you arrive; an 8 kg washer and an 8 kg heat-pump dryer are in the apartment, with high-speed Wi-Fi throughout.

Your fob opens every facility in the complex. None of them needs booking; access is first come, first served. The apartment is professionally cleaned and checked to a premium standard before every arrival.

Marvel Stadium in Docklands, which hosts major concerts and sporting events under a retractable roof, is about 5 minutes via the Bourke Street footbridge. Flagstaff Gardens, the nearest city park, is 5 minutes and Queen Victoria Market, the historic open-air market, about 10.

Check-in is self-service. Keys are handed to you at a staffed counter at the Bourke Street entrance to Southern Cross Station, about 5 minutes from the door; we send clear directions before you travel.

What is included

Kitchen

  • Nespresso machine and milk frother
  • Ceramic cooktop, oven and microwave
  • Dishwasher
  • Fridge-freezer
  • Full cookware, crockery and glassware

Kettle, toaster and rice cooker. Crockery, cutlery and glassware for six. Starter coffee pods, tea and sugar.

Bedrooms

  • Queen bed and double bed
  • Hotel-grade linen, professionally laundered
  • Blackout blind and a second TV in the master bedroom
  • Pillows and bedding for the sofa bed

Premium mattresses, wardrobes in both rooms and adjustable bedside touch lamps in the master bedroom.

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Bathroom

  • Walk-in shower
  • Hotel-grade towels
  • Hair dryer

Shampoo, conditioner and body wash to start.

Living

  • 55-inch smart TV
  • Work desk and office chair
  • Heating and cooling
  • Ecosa sofa bed for a fifth and sixth guest

Open-plan, light-filled living and dining, and a private balcony with a bistro table for two.

Laundry

  • An 8 kg washer and a separate heat-pump dryer
  • Iron and ironing board

A foldable clothes rack, and laundry liquid to start.

Building facilities

  • Two heated indoor pools, one a 25-metre lap pool
  • Sauna
  • Two gyms
  • Rock-climbing wall
  • BBQ terraces

Open 6:00 AM to 11:00 PM and opened with your building fob; none need booking.

Arrival

  • Self check-in from 3:00 PM
  • High-speed Wi-Fi throughout
  • Starter supplies

Starter supplies are provided on arrival, and the supermarkets nearby have everything you need for a longer stay.

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Book your stay

Before you book

  • Please note the second bedroom is an internal room with no window. Frosted glass sliding doors bring in light from the living area.
  • Sleeps up to 6. The sofa bed is for guests five and six, and their extra-guest charge is in the price.
  • Self check-in from 3:00 PM, at a staffed key counter a short walk away. The counter closes at 12:00 AM (midnight) and reopens at 7:00 AM; there is no after-hours collection.
  • No parking at the building; public car parks nearby.
  • No smoking, no parties, quiet hours 10:00 PM to 8:00 AM (from 8:00 PM on Sundays), registered guests only.
  • Some bookings carry a refundable security hold on your card. If yours does, it is shown before you pay and released after check-out.
Guests
Adults2
Children0

Book direct with Casoluna and pay no booking-platform fees. The apartment is also listed on Airbnb, Booking.com and Vrbo.

Location and getting around

Inside the Free Tram Zone

The map is provided by Google and loads only with your consent.

Where the apartment is

Melbourne CBD

Southern Cross Station — trains, coaches and SkyBus, the airport bus
about 5 minutes
Marvel Stadium — major concerts and sport
about 5 minutes
Flagstaff Gardens — the nearest city park
5 minutes
Queen Victoria Market — the historic open-air market
about 10 minutes
  • The apartment
  • Where you collect the key
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The apartment sits inside Melbourne’s Free Tram Zone (PDF), which covers most of the city centre. Trams within the zone are free of charge; no ticket is required.

Southern Cross Station is about 5 minutes’ walk, and Marvel Stadium about the same via the Bourke Street footbridge. Keys are collected from a staffed counter at the Bourke Street entrance to Southern Cross Station, about 5 minutes from the apartment. SkyBus, the airport express bus, connects Melbourne Airport directly with Southern Cross Station, a few minutes’ walk from the apartment.

Arriving in Melbourne

Good to know

Key collection

Keys are collected from a staffed counter at the Bourke Street entrance to Southern Cross Station, about 5 minutes away. Keys can be collected from 3:00 PM. Key collection closes at 12:00 AM (midnight) — please arrive at least 15 minutes before it closes. There is no after-hours option.

Check-in and check-out

Check-in is from 3:00 PM. Please check out by 10:00 AM. The keys go back to where you collected them by 10:15 AM; the 15 minutes is for the walk.

Parking nearby

There is no parking at the building.

Building facilities

Your building fob opens two heated indoor pools, a sauna, two gyms, a rock-climbing wall and BBQ terraces, first come, first served, with no booking needed, open 6:00 AM to 11:00 PM.

Casoluna is your only point of contact

The building concierge and management office look after permanent residents and cannot assist with the apartment. For anything to do with your stay, contact us and we will respond promptly.

Identity verification before arrival

Before arrival, the booking holder verifies their identity through our secure provider, with photo ID: a passport or driver’s licence. It takes about two minutes on a phone. What we ask for, and how long it is kept, is set out in our Privacy Policy.

First time in Australia?

Australian sockets take a Type I plug (two flat pins set at an angle) — bring an adaptor.

A few practical points for international visitors. Power is 230 volts. The emergency number is 000, free from any phone. Melbourne tap water is safe to drink. Our Melbourne page covers the rest, including tipping and road safety.

Please note

The second bedroom has no external window

Frosted glass sliding doors bring in light from the living area; there is no external window. It is a comfortable, quiet room.

This is a residential building

Permanent residents live here, and as with any inner-city address some ambient street noise is part of it.

Booking holders must be 18 or over; cots are not available

The booking holder must be 18 or over. Cots and extra beds are not available, so six guests sleep in the two bedrooms and on the sofa bed. Please note this if you are travelling with an infant.

Smoke alarm fitted; no carbon monoxide alarm

A smoke alarm is fitted, with a fire blanket and a fire extinguisher under the kitchen sink. There is no carbon monoxide alarm. Security cameras cover the building’s shared entrances and lobbies; there are none inside the apartment or on the balcony.

Extras

Optional extras

Optional extras to make your stay better. Each is subject to availability: add it when you book, or ask us at least 24 hours ahead.

  • Early check-in

    Arrive from 1:00 PM instead of 3:00 PM.

  • Late check-out

    Check out by 12:00 PM instead of 10:00 AM.

  • Linen and towel turnover

    Fresh bed sheets, pillowcases and quilt covers, with fresh bath towels, hand towels, bath mats and kitchen towels: our cleaners make up the beds and take the used linen away, within an hour, between 10:30 AM and 2:30 PM.

  • Extra clean

    The linen and towel turnover plus a full clean of the apartment, about two hours, between 10:30 AM and 2:30 PM.

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Testimonials

What our guests say

10 out of 10 on Booking.com, from 3 reviewsOctober 2026

  • Great location, good size, exceptional customer service.

    Guest · Madison · October 2026
  • Perfect. Great location, great communication, immaculately clean. Had everything I needed! Highly recommend

    Guest · Madison · August 2026
  • The apartment is clean & fully furnished.

    Guest · Madison · September 2026

Read more reviews on Airbnb (opens in a new tab), Booking.com (opens in a new tab) and Vrbo (opens in a new tab).

House rules

  • No smoking or vaping anywhere, including the balcony and common areas.
  • Registered guests only: no parties, events or unregistered visitors.
  • No illegal substances.
  • No pets, candles or open flames.
  • Quiet hours are 10:00 PM to 8:00 AM, and from 8:00 PM on Sundays.
All House Rules
  • Please do not sit or lean on the balustrade, or put anything on or over it.
  • Children must be supervised at all times on the balcony and at the pool.
  • Please keep shoes, bags and rubbish inside the apartment; nothing in the corridors.
  • No towels, washing or bedding on the balcony or anywhere visible from outside.
  • Please do not use the towels to remove make-up.
  • Please follow the rules posted at each building facility.

Smoke alarms

If cooking gets smoky, open a window and switch on the rangehood — never open the front door. Never cover a smoke detector or prop open a fire door. A fire-brigade call-out is charged to the guest responsible.

Rubbish

Only small bagged general kitchen waste goes down the chute. There is no recycling chute for guests. Boxes, bottles and large items block the chute, and the building charges the apartment for a blockage — please take them to Level B1. Cardboard and recycling go there too. Corridors, lifts and bin rooms are monitored by the building’s cameras, and any building fine, which can be significant, is passed on to the guest responsible.

The sofa bed

The rate includes up to four guests. The sofa bed and its bedding are for bookings of five or six guests; the extra-guest charge for the fifth and sixth guests is shown in your booking total. On a booking of four guests or fewer, they may be used only if arranged and paid for in advance — message us before you arrive. If they are used without that, an additional linen and cleaning charge applies. Please use the mattress protector and sheets provided.

Fees

Cleaning and any extra-guest charge are included in your booking total. The charges below apply only if something goes wrong.

Smoking or vaping
$500 cleaning fee
Lock-out call-out
$300
Lost keys, fobs or remotes
Up to $1,000 per set
Late check-out not arranged in advance
$50 per 30 minutes
Damage beyond normal wear and tear
At cost

Full details are in our Terms & Conditions.

Frequently asked questions

How does check-in work, and where do I collect the keys?

Check-in is self-service from 3:00 PM, and check-out is by 10:00 AM. Keys come from a staffed counter at the Bourke Street entrance to Southern Cross Station, about 5 minutes from the apartment, where you are handed your keys and fob. If there is any chance you will arrive after the counter closes, let us know before you book. The keys go back to where you collected them by 10:15 AM; the 15 minutes is for the walk. We send clear directions before you arrive.

Is there parking?

There is no parking at the building; the nearest public car parks are Care Park Southern Cross Station (opens in a new tab), about 2 minutes’ walk (open 24 hours; 2.1 metre clearance; enter from the corner of Spencer and Lonsdale Streets) and Wilson Parking, 500 La Trobe Street (opens in a new tab), about 5 to 6 minutes’ walk (open every day; an open-air car park). Please do not park in the building’s car park or visitor spaces; vehicles are flagged by building security.

Are early check-in and late check-out available?

Check-in is from 3:00 PM. Early check-in brings it forward to 1:00 PM; it is an optional extra, subject to availability: add it when you book, or ask us at least 24 hours before you arrive. Check-out is by 10:00 AM. Late check-out extends it to 12:00 PM; it is an optional extra, subject to availability: add it when you book, or ask us at least 24 hours before check-out.

Can I add fresh linen or an extra clean?

Yes. See Optional extras, above.

Is there a lift, and can a delivery driver reach the apartment?

There is a lift. Meet your driver outside the building’s main entrance — drivers cannot come up to the apartment.

How do I get here from the airport?

SkyBus, the airport express bus, connects Melbourne Airport directly with Southern Cross Station, a short walk from the apartment, and is a direct, affordable way into the city. A taxi or rideshare takes about half an hour, depending on traffic. Interstate and regional trains and coaches arrive at Southern Cross Station too.

Does every bedroom have a window?

No. The second bedroom is an internal room with no window; frosted glass sliding doors bring in light from the living area.

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Is the pool private, and do I need to book the facilities?

No. The building’s pools are shared by its residents and guests. Your building fob opens two heated indoor pools, a sauna, two gyms, a rock-climbing wall and BBQ terraces, first come, first served, with no booking needed, open 6:00 AM to 11:00 PM. In the building’s facilities: suitable footwear, a shower before the pool, and no glass or alcohol. Children under 14 must be supervised in the facilities at all times. Opening hours and rules are posted at each facility — please follow them.

Can our group share the keys?

Yes. Your stay comes with one set of keys and one fob. The key collection details are in your check-in message. If your group would like to pass the keys between you during your stay, let us know first: we will set up a reusable code, so the keys can be left and collected at the key counter during its opening hours.

How many bathrooms are there?

One bathroom, with a walk-in shower, shared by the two bedrooms.

Does the apartment sleep six, and can the beds be changed?

Yes. The bedrooms sleep four, and the sofa bed in the living area takes a fifth and sixth guest; the sofa-bed terms are in the house rules. The bed arrangement in each apartment is fixed: beds cannot be split, swapped or added to.

Why do I need to verify my identity before arrival?

Check-in is self-service, so nobody meets you at the door to check your ID. Instead, the booking holder verifies their identity online before arrival, through our secure provider, with a passport or driver’s licence; it takes about two minutes on a phone. It protects you, the apartment and the building’s residents, and your check-in details are released once it is complete. What is collected, and how long it is kept, is set out in our Privacy Policy.

Who do I contact during my stay?

Message us in the app you booked with, or email . Your messages come straight to Casoluna, not to a call centre, so the person who answers knows your apartment.

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Before you book

Any questions before you book?

If there is anything you need to know before you book — the beds, the arrival, whether it suits the way you travel — contact us. Your message comes straight to Casoluna and we will respond promptly.

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